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Announcement from ZoneFirewall LLC
Dear Valued Clients,
We’re excited to announce an important update to the way we offer our services at ZoneFirewall LLC. Starting October 1, 2025, we will be transitioning from custom pricing to two fixed service plans—designed to simplify your experience and bring more clarity to our pricing structure.
What’s New?
Advance Assistance — $249.99
Perfect for quick, on-demand support, this plan includes:
What You Will Get
- Help Desk Access (7 days / week)
- System Backup and Restore and Troubleshoots
- Printer Support and Troubleshooting Services
- Regular OS/ Application Update
- System Disk - Clean up & Tune Up
- Removal of Unwanted Apps & Files
- Application / Software Installation and Support
- Customised search queries for products
- Access to DIY Technical Content
- Incidental support for queries
- Virus & Malware Removal
- New Device Setup & Support (Phone/Tablet/SmartTV)
- Email setup & backup on local device
- Monthly Device Maintenance & Check-Up
Essential Assistance — $99.99
Perfect for quick, on-demand support, this plan includes:
Single Service/ Single Device Coverage
- Operating System Malfunction or Updates
- Printer / Scanner Issues
- Bluetooth & Network Connectivity Issues
- Corrupted or Outdated System Driver Update
- Phone Tablet/ Assistance
Why the Change?
This shift is designed to:
- Increase pricing transparency
- Make service selection easier
- Eliminate surprises and hidden fees
- Maintain the high-quality support you expect
For Existing Clients
If you’re currently on a custom plan, you’ll continue under the existing terms until your agreement ends. After that, you can choose the plan that best suits your needs.
Need Help Choosing a Plan?
We’re here to help! Reach out by phone at +1-877-219-0446 or email us at billing@zonefirewall.co.uk with any questions.
Thank you for your continued trust in ZoneFirewall LLC. We look forward to supporting you with these new, streamlined service options.
Sincerely,
The ZoneFirewall LLC Team
zonefirewall.co.uk
+1-877-219-0446
billing@zonefirewall.co.uk